Process mapping the housekeeping service: a toolkit for change (archived)
Publication Year
2001
Document Status
Withdrawn
Abstract
Offers practical guidance to help trusts develop their housekeeping service, and embrace team working between departments. Facilitates objective consideration of service. Examines what the team is currently achieving, what it needs to achieve, and how this can be accomplished. Includes eleven patient focused service standards.
Publisher Information
NHS Estates
NHS Estates were responsible for strategic development of a flexible and responsive environment for health and social care. Their publications included Health Technical Memorandums, Health Building Notes, design guides, circulars and Health Facilities Notes. These were then transferred to the Department of Health.
